You will be transferred to the Apple website where you may have to sign in again. Select Report a Problem at the bottom of the screen.
Find the item or app you want a refund on and select the arrow on the right. Select Account, Purchase History and then See All. Responses to emails will be provided as soon as possible. The first episode of the High Noon community podcast, The Blackwatch Report with hosts Thornrayne and Kyle Wynn. Open iTunes and make sure you are logged in. Step 3: Click on Subscriptions, select the subscription you want to manage, then select the Cancel Subscription option to turn it off. Step 2: Click on your Apple ID, sign if this is requested or use the Touch ID option. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Step 1: Go to settings, click on iTunes and go to the App Store. The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours.įOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICEįor assistance with billing questions or other order inquiries, please refer to our online support page by clicking here. Write comments about the issue (optional).If none of the options match your issue, choose "My concern isn't listed here." Choose the option that best describes the issue.Click the Report a Problem link next to the item with which you wish to report an issue.One day it asked to be updated, so i did.
Click the arrow next to the purchase with which you want to report an issue. I had itunes set up and working since i have had my computer.Click the Report a Problem button at the bottom of your purchase history.Enter your account name and password, then click the Sign In button.If you are already signed in, skip to step 4. To report an issue with a purchase, follow these steps:
REPORT A PROBLEM APPLE ITUNES MAC
ITunes Store & Mac App Store: Seeing your purchase history and order numbers Note this KB article from which this was copied no longer exists, but the procedure remains the same.
REPORT A PROBLEM APPLE ITUNES HOW TO
How to report an issue with Your iTunes Store purchase If you have a concern that you believe jusifies a refund, read: ITunes music purchases are final no "returns" are accepted.
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